At Linchpin, we do more than deliver back-office support – we engineer clarity, efficiency, and growth for insurance agencies nationwide. With deep roots in the insurance industry and unmatched technical expertise, our team specializes in solving the complex challenges agencies face every day.
We’re not just a vendor – we’re the partner you need to scale confidently and compete at the highest level.
To empower insurance agencies through expert-driven technology, operations, and support services that simplify complexity, elevate performance, and drive long-term success.
We do more than support our clients – we invest in their success. As a true strategic partner, we hold ourselves to a higher standard: earning trust through action, delivering results, and exceeding expectations every single day.
Linchpin was founded by Grant Hester with a clear mission: to streamline strategic operations for the insurance industry. From the beginning, we’ve focused on building tools and services that match how agencies, producers, and account managers actually work day-to-day. Along the way, we’ve formed powerful partnerships and assembled a team of specialists dedicated to our mission.
With more than 200 years of combined experience spanning insurance, technology, accounting, and operations, our team delivers more than support—we bring perspective. We understand your challenges because we’ve lived them, solved them, and helped others do the same. When you work with Linchpin, you're tapping into decades of insight, not just systems and scripts.