Our Team

Tech nerds who care.

Powered by people who get it

From insurance industry veterans to tech-savvy problem solvers, we bring together a unique mix of professionals who understand the day-to-day realities of running an agency – and how to make them better. We’re not just coders, consultants, or support reps. We’re workflow architects, system whisperers, and your behind-the-scenes allies, committed to helping your business run smarter, faster, and more efficiently. 

Your Linchpin team is a robust knowledge network that may include any of the following roles, depending on your needs:

Insurance Operations & Client Support

  • Account Coordinator
  • Insurance Specialist
  • Project Manager
  • Operations Audit Consultant
  • Agency Efficiency Analyst
  • E&O Process Consultant
  • Documentation & Template Specialist
  • Knowledge Base / Documentation Manager

Agency Management Systems & Training

  • AMS Implementation Specialist
  • Systems Training Specialist
  • Data Migration Specialist
  • Data Mapping & Migration Analyst

Reporting, Data & Analytics

  • Reporting & Analytics Specialist
  • Financial Reporting Analyst

Virtual Associates & Back-Office Support

  • Virtual Associate Program Manager
  • Remote Operations Coordinator
  • Virtual Associate Training & Audit Specialist
  • Certificate Processing Specialist

Managed IT, Cybersecurity & Cloud

  • Stack Specialist
  • Security Analyst
  • Help Desk Technician
  • Systems Engineer
  • IT Compliance Specialist
  • Cloud Solutions Architect
  • Network Engineer
  • Database Administrator

Automation, Development & Integration

  • API Developer
  • Automation Engineer
  • Software Engineer
  • RPA (Robotic Process Automation) Developer
  • Custom Application Developer
  • Integration Specialist

Accounting & Financial Operations

  • Accounting Systems Integration Specialist
  • Accountant
  • Direct Bill Specialist
  • Commission Reconciliation Specialist

Human Resources & Marketing

  • HR Consultant
  • Marketing Strategist
  • Content Strategist