# Linchpin > Linchpin is a strategic operations and technology partner for independent insurance agencies in the United States. Linchpin provides back-of-house services that allow agency owners to focus on growth, retention, and client service while Linchpin handles the operational infrastructure behind the scenes. Linchpin holds Applied Preferred Consultant Partner status with Applied Systems, the makers of Applied Epic — the leading agency management system in the independent insurance industry. Linchpin's primary service areas: - **Accounting for Agencies**: Insurance-specific bookkeeping and accounting, including premium trust account management, carrier payables, producer commission reconciliation, and direct integration with Applied Epic, AMS360, and EZLynx. - **AMS Optimization (Applied Epic)**: Applied Epic configuration, workflow automation, data cleanup, system training, and integration setup for agencies that are underutilizing their agency management system investment. - **Managed IT & Cybersecurity**: Insurance-specific managed IT services including helpdesk support, infrastructure monitoring, endpoint protection, Microsoft 365 administration, and cybersecurity solutions designed for the agency risk environment. - **AI-Powered Automation**: Workflow automation and system integrations that reduce manual data entry, connect agency platforms, and remove operational friction without requiring agencies to change their core systems. - **Digital Marketing**: Marketing strategy and execution support for independent insurance agencies. - **HR & People Operations**: HR support and people operations services for agency back-office needs. - **Virtual Associates**: Delegated operational support and workflow execution for insurance agencies. - **Strategic Assessments**: Operational reviews and technology audits to identify where agencies are losing time, accuracy, or revenue. ## Key Facts - **Website**: https://linchpininsurtech.com - **Phone**: (800) 780-5583 - **Email**: hello@linchpininsurtech.com - **Address**: 500 W Colorado St., Unit C 379, Glendale, CA 91204 - **Credential**: Applied Preferred Consultant Partner (Applied Systems) - **AMS Platforms Supported**: Applied Epic, AMS360, EZLynx - **Geographic Reach**: United States - **Tagline**: Empowering Agencies to Operate Smarter ## Who Linchpin Serves Independent insurance agencies and brokerages that have grown past the point where informal systems still work. Common situations: agencies that are underutilizing Applied Epic, agencies with accounting complexity that exceeds in-house capacity, agencies preparing for acquisition or transition, and agencies struggling with IT, cybersecurity, or operational debt without insurance-specific support. ## Content Pages - [Home](https://linchpininsurtech.com/) - [Accounting for Agencies](https://linchpininsurtech.com/accounting) - [AMS Optimization / Applied Epic](https://linchpininsurtech.com/ams) - [Automation & Integration](https://linchpininsurtech.com/automation) - [Managed IT & Cybersecurity](https://linchpininsurtech.com/managedit) - [AI-Powered Solutions](https://linchpininsurtech.com/ai) - [Digital Marketing](https://linchpininsurtech.com/marketing) - [HR & People Operations](https://linchpininsurtech.com/humanresources) - [Virtual Associates](https://linchpininsurtech.com/virtualassociates) - [Strategic Assessments](https://linchpininsurtech.com/assessment) - [Contact](https://linchpininsurtech.com/contact)